Ordering Information
Of course! VALLKREE uses the Pay Pal payment gateway, Your financial information stays safe with PayPal. Your credit card and bank account numbers are never shared with online stores, and you’re 100% protected against unauthorised payments sent from your account, If however you still feel uneasy about ordering online feel free to contact us by email at hello@vallkree.com and we will contact you to arrange the order.
VALLKREE practices safe e–commerce. We do not store credit card details and at no time do we share any of our customer’s information with any other parties. We do retain customer information in the interest of further communication with our customers. If at any time you would like your information removed from our files please contact us.
Buying online is easy: browse through our categories and click the “Add to cart” button for any item you’d like. When you’ve finished shopping, click through to your shopping cart and enter your delivery address and payment details as requested.
Returns and exchanges
We do not offer you a refund or an exchange.
We take great care ensuring your goods have been checked for damages prior to delivery. If however they are found to be damaged or faulty on delivery, please notify us within 2 days of receiving your goods and the faulty item will be replaced. Faulty Goods must be returned in the original packaging for an exchange.
If you have any questions about payment or delivery, or any special requests please Contact Us at hello@vallkree.com Please refer to our terms and conditions.
Making Payments
Online using your bank account, Visa, Mastercard, Amex & Diners through Pay Pal or by direct internet transfer*. To pay via direct internet transfer, select this option in the check out process and you will be given the bank accounts details in which your payment can be made. Once your payment has cleared into our account we will ship your item, please allow an extra 2-3 days on top of the standard delivery time.
About our Bikes
We've created this handy little size chart to help with difference in sizes of our bike models.
Belt Drive Pros
* Belts do not fall off easy.
* They do not rust.
* They do not need lubricating.
* They are not messy to touch.
* Belts should last longer.
* They are a great system for off road and beach use
Belt Drive Cons
* VALLKREE belt systems are single speed.
* They are not as good for hills at the 8 speed Shimano system we use.
* They are a little more expensive than a chain system.
Chain System Pros
* We use an eight speed smooth trigger shift Shimano Acera.
* VALLKREE chains are anti rust.
* They can be easily adjusted.
* Our chains are some of the best in the market.
* They wear extremely well.
Chain System Cons
* They will stretch over time, as we are running high torque Japanese motors.
The Drifter sits wider in the back end this allows for 4 inch tyres, which generally sits better for a bigger person.
* The rims are wider
* The headlight is bigger
* The logo is bigger
* It comes standard with a 48 volt battery system for more torque.
The Scramber noticeably has a smaller stance
* It has thinner rims
* Smaller headlight
* Smaller logo
* Comes standard as a 36 volt battery system
* This scrambler is priced at the entry level of the VALLKREE fleet.
The custom parts you may be able to change at an extra cost, and due to availability are as follows:
* A full range of tanks.
* Tyre colour and possibly size.
* Seat and grip colour options are black and brown only.
Our most common motor size is the 250 watts VALLKREE motor.
Is the EN certified 250 watt Japanese motor this is restricted to 25 kmph, it does come with a thumb throttle but it will cut out at 6kmph, this is just enough speed for a smooth take off.
The 500 watts VALLKREE motor can only be used off road on private property.
We still restrict it to 250 watts and 25 kmph and the throttle will be unattached as it has a full power over ride. This is our duty of care. When we ship to the U.S this is the motor we send, as they have much higher restrictions than most other countries.
This will depend on many factors, ie: riders weight, terrain, and P.A.S level selected.
All our batteries are made in the SAMSUNG factories, and some of the most reliable and respected cells available,
When P.A.S is selected at eco mode (level 1) they are rated at around 60 km distanced.
Visit our DIY how to page to assemble your Vallkree Electric Bike or Sidecar/Cargo Bike.
Click here to download the instructions or watch the unboxing and assembly video